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  string(19) "2014-01-28 05:50:29"
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  string(19) "2014-01-28 05:50:29"
  ["post_content"]=>
  string(4884) "There I was, arriving exactly three minutes early, as I do each and every time when attending all my meetings. The lovely front desk personnel kindly asked if I needed anything before she would let the hiring manager, the Department Head of a global investment bank know that I have arrived for our scheduled meeting.

Ten minutes had passed and the receptionist had returned to advise me that the manager is running late but no specific reason was given.

At this point I was not too bothered as I appreciate unexpected events in the course of the working day, usually outside of one’s control can and could affect a person’s ability to commit to being on time for meetings.

Then twenty minutes had passed and I am ready to have my meeting, especially as I have worked extremely hard over a period of months exploring every avenue available to me including exhausting my professional and personal network just to have the opportunity to meet with this manager.

I was excited! I was pumped! And, I had my best presentation ready to demonstrate how my firm and I could add long term success to their strategic vision to grow their talent pool across Asia Pacific.

But after forty-five minutes in and there was no signs of anyone or any updates as to what was happening. I was ready to walk out. I approached the receptionist and in the calmest possible manner asked if she knew what was going on as my meeting was now running extremely late. (What I really wanted to say was WTF! Seriously, do you treat all your clients or potential business partners this way?!) Of course, I didn’t!

As I was having this conversation, the manager casually walked over and said, “I’m ready John, let’s do this!”  There were no apologies or any acknowledgement for the lateness or a reason was given! I tried not to read too much into the situation and focused on the meeting.

The actual meeting went well.  Over the next two years, I was able to leverage off that one very challenging meeting and built a business partnership with that company into one of our firm’s top two performing GP accounts year on year.

Although we did great work for this company, for some reason this particular manager would not engage in my firm for any of her recruitment needs and we were not given any reason, not even replying to any of our emails, event invitations, industry surveys or meeting requests.

Fast forwarding five years and the world as we know it has changed with the experience of the credit crunch stemming from Wall Street then everyone gets a taste of business life dictated by the aftershock of the Global Financial Crisis, A.K.A the GFC!

Out of the blue, I get a call from this manager – well hello!  What a pleasant surprise! I am sorry to hear that you’ve been made redundant! You need help with some market intelligence and want to know what type of senior level roles is available for someone with your experience? You would like to meet with me ASAP?

Sure, since you’ve been such a great contact and business partner! I really appreciated all the times you never returned my calls or reply to my emails or remember when you were running late for forty five minutes and made me sit in the waiting room?!

Why wouldn’t I help you?

To be honest, I had no interest in working with this manager because her phone call was about 4 years and 301 days late!  Even if I could help her secure a senior role which would mean I can earn a decent placement fee along with maybe she will then use my services to help with her future recruitment needs.

However, my experience with her has not been positive. I feel someone who does not respect another person’s time and does not approach business with any honesty and integrity will only ever gain success short term.

At Cox Purtell, every consultant lives and breathes our core values of Honestly, Integrity and Respect. I just don’t feel comfortable marketing this manager to any of my key clients as I genuinely feel she would not be a good cultural fit.

How you treat your business partner and any one you come across at any time throughout your career will eventually come back and have an impact in some way – hopefully it will be a positive professional karma experience for you!

 

Cox Purtell Recruitment Agency Blog / Sydney / Melbourne / Adelaide"
  ["post_title"]=>
  string(27) "Positive Professional Karma"
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  string(156) "How you treat your business partner and any one you come across at any time throughout your career will eventually come back and have an impact in some way."
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http://www.coxpurtell.com.au/blog/culture-club/"
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There I was, arriving exactly three minutes early, as I do each and every time when attending all my meetings. The lovely front desk personnel kindly asked if I needed anything before she would let the hiring manager, the Department Head of a global investment bank know that I have arrived for our scheduled meeting.

Ten minutes had passed and the receptionist had returned to advise me that the manager is running late but no specific reason was given.

At this point I was not too bothered as I appreciate unexpected events in the course of the working day, usually outside of one’s control can and could affect a person’s ability to commit to being on time for meetings.

Then twenty minutes had passed and I am ready to have my meeting, especially as I have worked extremely hard over a period of months exploring every avenue available to me including exhausting my professional and personal network just to have the opportunity to meet with this manager.

I was excited! I was pumped! And, I had my best presentation ready to demonstrate how my firm and I could add long term success to their strategic vision to grow their talent pool across Asia Pacific.

But after forty-five minutes in and there was no signs of anyone or any updates as to what was happening. I was ready to walk out. I approached the receptionist and in the calmest possible manner asked if she knew what was going on as my meeting was now running extremely late. (What I really wanted to say was WTF! Seriously, do you treat all your clients or potential business partners this way?!) Of course, I didn’t!

As I was having this conversation, the manager casually walked over and said, “I’m ready John, let’s do this!”  There were no apologies or any acknowledgement for the lateness or a reason was given! I tried not to read too much into the situation and focused on the meeting.

The actual meeting went well.  Over the next two years, I was able to leverage off that one very challenging meeting and built a business partnership with that company into one of our firm’s top two performing GP accounts year on year.

Although we did great work for this company, for some reason this particular manager would not engage in my firm for any of her recruitment needs and we were not given any reason, not even replying to any of our emails, event invitations, industry surveys or meeting requests.

Fast forwarding five years and the world as we know it has changed with the experience of the credit crunch stemming from Wall Street then everyone gets a taste of business life dictated by the aftershock of the Global Financial Crisis, A.K.A the GFC!

Out of the blue, I get a call from this manager – well hello!  What a pleasant surprise! I am sorry to hear that you’ve been made redundant! You need help with some market intelligence and want to know what type of senior level roles is available for someone with your experience? You would like to meet with me ASAP?

Sure, since you’ve been such a great contact and business partner! I really appreciated all the times you never returned my calls or reply to my emails or remember when you were running late for forty five minutes and made me sit in the waiting room?!

Why wouldn’t I help you?

To be honest, I had no interest in working with this manager because her phone call was about 4 years and 301 days late!  Even if I could help her secure a senior role which would mean I can earn a decent placement fee along with maybe she will then use my services to help with her future recruitment needs.

However, my experience with her has not been positive. I feel someone who does not respect another person’s time and does not approach business with any honesty and integrity will only ever gain success short term.

At Cox Purtell, every consultant lives and breathes our core values of Honestly, Integrity and Respect. I just don’t feel comfortable marketing this manager to any of my key clients as I genuinely feel she would not be a good cultural fit.

How you treat your business partner and any one you come across at any time throughout your career will eventually come back and have an impact in some way – hopefully it will be a positive professional karma experience for you!

 

Cox Purtell Recruitment Agency Blog / Sydney / Melbourne / Adelaide

Tags: Cox Purtell Blog | Cox Purtell Staffing Services | John Le | Karma | Positive | Professional karma | Recruiter | Recruitment | Recruitment Adelaide | Recruitment Melbourne | Recruitment Sydney | What Goes Around Comes Around |

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