Our Guarantee

We are very, very good at getting the match between you and your new staff member right first time—we don’t believe in wasting your time, or the candidate’s time by trying to force a square peg into a round hole.

But in recruitment we are dealing with people, and occasionally things don’t go according to plan. If that happens, we won’t leave you out of pocket or in the lurch – it’s why we have our unique Money Back Guarantee and Replacement Guarantee.

Permanent placements

We give you a full refund or a free replacement if your new staff member doesn’t work out within 12 weeks.

Temporary/contract placements

We give you a full refund or a free replacement if your new staff member doesn’t work out within four hours if the placement is less than a week, or within one day if the placement is more than a week.

 

Accreditations, Affiliations and Policies

Accreditations

Quality-ISO-9001-PMS302 PNG          OHS_AS4801_HS_YELLOWRGBwidePNG          Environment-ISO-14001-PMS3282PNG

 

NSW Govt Logo

 

Affiliations

RCSA-corporate-member          AICD          AIM-Sq

 

Policies

View Cox Purtell’s Quality PolicyWHS PolicyEnvironmental Policy & Privacy Policy.

 

Conditions and Fees

Terms of Business

We operate according to our standard Terms of Business, which outline the high level of recruitment services and value that we offer.

We also provide a set of terms for our Premium Exclusive recruitment product. To view these terms, please contact your recruitment specialist or our offices.

View our standard 2016 Terms of Business.