Claims Consultant


Posted: 12/02/2018
Job Type: Permanent
Location: New South Wales Sydney CBD

Your New Role

Our client is one of the world’s largest insurers and currently sourcing for a strong Home Claims Consultant. This firm are one of the best insurance companies to work for in Australia.

Responsible for managing end to end home claims, providing excellence in customer service via empathetic support and accurate guidance to customers.

Beyond this the company promote flexible working, wellness at work and there is great culture of proactive, supportive employees.

Your Duties

  • Day to day management of customer enquiries and validating reported insurance claims
  • Providing customers with empathy, certainty, guidance, support and final resolution of claims
  • Process claims and provides ongoing claims acceptance decisions and advice on products
  • Identify potential fraudulent claims and follow agreed policies and procedures

Your Background

  • Previous experience within end to end home claims
  • High attention to detail and a positive attitude
  • Sound judgement, decision making and negotiation skills

Job Reference: BBBH14273


Salary per: Annum

Job Duration:

Job Start Date: ASAP

Job Type:

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