Customer Relations Consultant

Call Centre and Customer Service

Information

Posted: 13/06/2017
Job Type: Temporary
Location: Sydney CBD New South Wales

This Customer Relations Consultant is a fast paced and rewarding role that requires a strong team player to join the already existing high-performing Sales & Marketing team. We are currently looking for someone who has customer service/guest relations experience and passionate about providing a high customer service experience.

Job tasks and responsibilities

  • Answering inbound phone calls arising from customers, dealerships & brokers
  • Outbound calls to existing customers
  • Provide clear and accurate information and updates to customers
  • Multi- task and manage your time effectively to contribute towards a variety of other duties, from administration, follow-up calls, responding to correspondence and other adhoc requests from customers and management

Skills and experience

  • Candidate must have professional English & Mandarin Language Skill (verbal & written)
  • Strong customer service experience face to face and call/contact centre experience
  • Strong telephone communication & listening skills
  • Computer literate with sound knowledge of a Windows based environment specifically Excel
  • Salesforce experience advantageous
  • Enthusiasm and interest in the Company’s products & range
  • Ability to work both as part of a team & as an individual

Click APPLY NOW to submit your CV for this role with an immediate start!!

Please submit your resume as a Word version only. PDFs will not be accepted.

Email Contact

Enquiries: tracym.45616.7455@coxpurtellau.aplitrak.com

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