Customer Service Advisor

Call Centre and Customer Service


Posted: 04/05/2017
Job Type: Permanent
Location: Sydney CBD New South Wales

This opportunity is with a leading provider of business and lending services as well as debt relief solutions. They value team-work, integrity and have a strong customer service focus.

The successful candidate will have:

  • Minimum 12 month’s experience in a Banking or Finance role is essential
  • Knowledge of post settlement Residential Home Loan and Car Loan administration
  • Excellent communication and interpersonal skills
  • Superior problem solving aptitude along with an ability to empathise with and provide support for customers.
  • Analytical and conceptual skills
  • Proficiency in Microsoft office and ability to quickly pick up internal software.
  • Good numeracy skills, attention to detail and accuracy
  • An ability to meet deadlines, determine priorities and organise work to meet objectives
  • Happy to work towards monthly individual and team targets
  • Capacity to quickly learn new information, processes and procedures
  • Ability to manage a large portfolio of clients

Essential Competencies:

  • Customer Focus: you will have a deep concern for meeting customer needs
  • Result Orientation: you are required to deliver high quality result on time and have a strong focus on achieving goals
  • Teamwork and problem solving: we are looking for someone with the ability to work cooperatively with stakeholders and team members, to analyse problems and resolve issues in a timely manner
  • Motivation: we would like to see your drive to achieve, to deliver, to perform and to become a valuable employee

If you would like to join this high performing team and a fast growing and dynamic business APPLY NOW. If applying please click below and provide us with an up to date CV in MS Word.

Please submit your resume as a Word version only. PDFs will not be accepted.

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