Customer Services Coordinator

Call Centre and Customer Service


Posted: 06/09/2017
Job Type: Contract
Location: Sydney CBD New South Wales

The Client:

This client is a community-serving provider of world-class education facilities through NSW. They are well-established with opportunities for growth and development internally, with a prominent focus on internal development throughout the organisation. This Government department works closely with schools and other Government bodies in order to provide the best opportunities and education standards.

The Role:

This position is a Customer Service focused position, with a strong focus on the administrative duties that follow. If you are a passionate customer service professional, and have strong coordination, administration and time management skills, then this is the role fo you.

You will be responsible for:

  • Oversee the day to day responsibilities of the team
  • Maintain external and internal stakeholder relationships
  • Coordinate events and programs
  • Contribute to continuous process improvement
  • Create reports, presentations correspondence on behalf of the team
  • Collaborative with Shared Services teams and external bodies


  • Flexible and positive working environment, this organisation prides themselves on their flexible working opportunities and family-friendly nature
  • Competitive salary rates
  • A chance to develop your skill set and work collaboratively with other like-minded individuals

Key requirements for consideration:

  • Demonstrated strong customer service experience in a leadership capacity
  • Excellent skills in coordination and time management
  • Strong administrative skills
  • Experience working with and managing expectations of stakeholders
  • Experience in events or Government departments desirable

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