Front of House Manager

Admin and Secretarial


Posted: 25/05/2017
Job Type: Permanent
Location: Sydney CBD New South Wales

An experienced Senior Receptionist is required to lead this front of house team for a dynamic, corporate organisation in Sydney’s CBD.

About the Company

This high profile, leading organisation offers a diverse, inclusive and lively culture. This well-established firm offers its staff the opportunity to contribute and continually improving practices in Australia. You will join a team of professional, committed and hardworking individuals who all strive to make a difference.

About the Role

As an ambassador for this well-known organisation, you will spearhead the front of house operations. Leading from the front in a hands-on Senior Receptionist role, you will enjoy providing the best level of service, always looking to improve process and build excellent relationships.

  • Provide first class customer service to a high volume of internal and external stakeholders
  • Proactively leading a front of house team; Supervising staff, shift planning and rotas, recruitment, training and development
  • Answering and managing all enquiries in person and over the phone as well as problem solving any escalated issues
  • Overseeing numerous meeting rooms, conference areas and event spaces
  • Ordering supplies and maintaining stock levels
  • General administration

About the Requirements

  • Proven leadership experience in a supervisory role
  • First class customer service skills
  • Pro-active, autonomous and charismatic approach
  • Excellent admin skills including MS Office
  • Exposure to managing a busy switchboard

About the Culture

This diverse, inclusive, dynamic team are leaders in their field who are passionate and hardworking striving to make a difference to improve practices across Australia.

Please submit your resume as a Word version only. PDFs will not be accepted.

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