MS Office 365 Trainer



Posted: 19/07/2017
Job Type: Contract
Location: Sydney CBD New South Wales

Opportunity for a qualified MS-Office 365 Trainer to develop and deliver, high quality, client-focused Business Technology (BT) training services across this large, fast paced, High Volume government department, with offices throughout NSW.

The key accountability’s for the this role will include;

  • Delivery of face to face classroom training for Office 365 to classes of 25 and above
  • Provide one on one support to executives for Office 365 and other employees both at their desks and in a drop-in clinic.
  • Develop quick reference guides and short videos using Camtasia
  • Provide on the ground support during MS Office 365 rollout
  • Develop training materials to support advanced users.
  • Provide a great customer experience to all employees and demonstrate a passion for technology, particularly new technologies (e.g. O365).
  • Interact constantly and comfortably with large groups of employees, in a structured learning environment, or on a 1:1 basis to ensure effective communication on business technology matters.
  • Research and prepare knowledge articles to enhance the information base for Office 365.
  • Resolve technical issues including analysis and diagnosis and if necessary escalating to other appropriate service desk resources to ensure that customer needs are met.

This is a fantastic opportunity to play a leading role in a large and complex technology rollout, to qualify applicants will require a minimum of a Certificate 4 in Training & Assessment and Office 365 Certification and /or in-depth knowledge of MS Office 365 pro plus.

Please apply with a WORD version of your resume, PDF’s will not be accepted. Only Australian residents will be considered as the assignment will be expected to continue for 12 months at a minimum.

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