Dashboard

When it comes to recruitment, extending an offer is only half the battle. Getting it accepted? That’s where the real magic happens. At Cox Purtell, we’ve refined the process from first brief to final handshake. The result? A 100% offer acceptance rate . That’s not luck – that’s strategy. It's built on a combination of data, empathy, and experience, ensuring that both candidates and employers reach the offer stage fully aligned. So, how do we do it? 1. Nailing Salary Expectations Misalignment on salary is one of the most common reasons offers fall through. That’s why we put salary discussions at the centre of our recruitment strategy from the very beginning. Rather than make assumptions, we have open, honest conversations with both candidates and employers. We help each party understand what’s reasonable, competitive, and most importantly – fair. The numbers speak for themselves: 96% of our clients are satisfied with how we support salary expectations. We’ve helped 100% of our candidates secure offers they’re happy with. We guide both sides through any negotiation, ensuring alignment on salary, benefits, and progression opportunities. This means that when an offer is made, it's already been internally accepted – emotionally and practically. 2. Transparent Communication Throughout Trust is built with consistency, and consistency comes from great communication. We believe in radical transparency – keeping both candidates and clients informed every step of the way. From application to offer, we provide clear timelines, honest feedback, and continuous updates. 98% satisfaction in communication and transparency. 98% satisfaction with regular updates. When people are well-informed, they feel confident in the process – and confident people say yes. 3. Precision in Matching A good hire isn’t just about technical skills – it’s about fit. We invest time in deeply understanding what both sides want. For candidates, we look at more than just the resume. We explore motivations, preferred work styles, values, and long-term career goals. For employers, we dive into the team culture, role evolution, and business direction. 97% of our clients believe the candidate was suitable for the role. 95% felt the role was suitable for their organisational needs. It’s this two-way understanding that leads to matches that last – and offers that get accepted. 4. Cultural Alignment Culture fit is the glue that holds successful placements together. Skills can be taught, but values and working style are what make someone stay. We ensure both sides walk into the hiring process with a clear understanding of each other's cultures. 98% of clients felt the candidate was a good culture fit. 93% of candidates said the company culture fit them. This mutual understanding turns an offer into a long-term opportunity – and makes the “yes” a no-brainer. How We Know It Works Our performance data comes from Recruiter Insider, a third-party platform that independently collects feedback from both clients and candidates throughout the recruitment journey. This allows us to measure the impact of our process objectively – and continuously improve it. The Result? Long-Term Success We don’t just stop at getting offers accepted – we follow up to see how our placements are performing months down the track. After 12 months, 100% of hires are still considered beneficial, long-term members of the team. Candidate experience and skills are meeting or exceeding expectations, with 100% development noted at the 12-month mark. When recruitment is done right, everyone wins – today, tomorrow, and well into the future. Ready to Hire with Confidence? Our process is built for outcomes. With a 100% offer acceptance rate and long-term retention to match, we don’t just fill roles – we build careers, teams, and trust. Let’s talk about how we can deliver the same results for you.

Uncovering Leadership's Commitment to High Performance: A Candidate's Guide Off the back of Cox Purtell's Insight Session on "Culture That Fuels High-Performing Teams," this week, I've been reflecting on a crucial aspect of the job search: how can candidates, during the interview process, truly gauge a company's leadership commitment to fostering a high-performance environment? After all, an interview is a two-way process, and you want to find out about your future employer, as much as they are trying to find out about you! It's one thing for a company to talk about high performance, but it's another for its leaders to actively cultivate the culture and systems that make it a reality. The recent panel, featuring insights from Karl Treacher (The Culture Institute of Australia), Rebecca Moulynox (Great Place to Work), Tica Masuku (Spaceful), and Ben Meneses-Sosa (Senior Engineering Leader), underscored that high performance isn't just about hitting KPIs. It's about sustainable, people-centric success built on a foundation of trust and psychological safety. As Ben Meneses-Sosa aptly put it, "It's not about debugging code, it's about debugging teams." This resonates deeply – technical outcomes are intrinsically linked to non-technical enablers like purpose, safety, and clear values. So, as a candidate, how do you dig deeper than surface-level statements during an interview? Here are a few thoughts on what to explore: 1. Probe for Specific Examples of Leadership in Action: Instead of asking generic questions like "Do you have a high-performance culture?", try to elicit concrete examples. Consider questions like: "Can you share an example of how leadership has supported a team through a particularly challenging project to ensure both wellbeing and successful outcomes?" "How does leadership actively foster psychological safety, and can you give an instance where this was crucial for innovation or problem-solving?" “Culture tends to reflect the character and style of its leaders. How would you describe the leadership style here, and how does it translate into daily team interactions and decision-making?" Listen for responses that go beyond buzzwords. Are they talking about processes, or are they sharing stories that demonstrate genuine commitment? Karl Treacher highlighted that "culture health begins with relational trust." Look for evidence of leaders building that trust through consistent, inclusive, and curious behaviours. 2. Understand How Performance is Defined and Supported: High performance needs to be more than a slogan; it needs to be embedded in how work is done and how people are supported. Ask questions that reveal this: "Beyond individual KPIs, how does the company measure and recognize team performance and collaboration?" “How does leadership here empower employees and teams to take ownership and initiative?" "What kind of coaching or development opportunities are in place to help individuals and teams continuously improve and perform at their best?" Inquire about how the company invests in its culture and its people. Is it a tick-box exercise, or is it a strategic priority? 3. Assess the Environment – Physical and Cultural: Tica Masuku’s insights on "topophilia" – the way people feel about a place – were fascinating. While you might not get a full office tour during an initial interview, you can still ask about the work environment: "How does the company approach creating a work environment (whether physical, virtual, or hybrid) that supports collaboration and focused work?" "How are values communicated and reinforced within teams on a day-to-day basis?" Ben Meneses-Sosa mentioned ubiquitous communication of values, even down to posters in bathroom stalls, and peer-nominated awards – these are tangible signs. Remember, as Karl Treacher warned, "Every reputation scandal starts in culture." A leadership team that is serious about high performance is also serious about building a healthy, ethical, and supportive culture. The Bottom Line for Candidates: Your interview process is a two-way street. It's as much about you assessing the company and its leadership as it is about them assessing you. By asking thoughtful, specific questions, you can gain valuable insights into whether a company’s leadership truly champions a high-performance culture where you can thrive. Look for leaders who are not just talking the talk but are actively walking the walk, fostering trust, psychological safety, and a genuine commitment to their people's success. After all, a culture where people thrive is the bedrock of sustainable high performance.

It’s not all chocolate and carrots - there’s some real wisdom in those paws. While Easter might be best known for hot cross buns, chocolate eggs, and long weekends, there’s actually a surprising amount we can learn from the Easter Bunny - especially when it comes to job hunting. Here’s what this fluffy seasonal icon can teach us about landing your next role: 🥚 Don’t put all your eggs in one basket You’ve heard it before... and the Easter Bunny would agree. When you’re job hunting, it’s important to explore a few different opportunities rather than pinning all your hopes on one. You never know which door (or egg) will crack open the right career path. 🔍 The best opportunities are often hidden Much like a cleverly hidden chocolate egg, the perfect role isn’t always sitting right in front of you. Some of the best jobs come through networking, working with a recruiter, or applying a little creative thinking. If you’re not finding what you want on page one of the job boards... dig a little deeper! 📍Know where you’re going before you hop The Easter Bunny doesn’t just start bouncing with no plan, and neither should you. Have a clear idea of what you’re looking for: the type of role, company culture, location, flexibility, and growth potential. A little direction can help you hop in the right direction. 🧺 Preparation = success Behind every successful Easter egg hunt is someone who did a little prep. The same goes for job hunting. Tailor your CV, clean up your LinkedIn, and have a solid pitch ready for interviews. The more prepared you are, the smoother the hunt. 🤝 Help goes a long way Even the Easter Bunny gets help from their friends. Don’t be afraid to ask for support - whether it’s from a recruiter, a mentor, or a friend giving your CV a once-over. Job hunting is easier when you’re not doing it alone. So, what’s in your basket this Easter? Whether you’re actively looking or just thinking about your next move, now’s a great time to check in with your career goals. And if you need a hand? That’s what we’re here for. Happy Easter - and happy job hunting!

Hiring the right people is surprisingly similar to running a game of Dungeons & Dragons. Stay with me... I've never actually been a Dungeon Master myself, but through many hours listening to my son passionately recount his latest campaign - and as a youngster consuming the books as well as the computer games -I've realised there's something strikingly familiar about assembling a successful party and recruiting a great team. A Dungeon Master (DM, for those still blissfully unaware) is essentially a storyteller, guide, and occasional tormentor of players. Their job isn't merely rolling dice and unleashing hordes of goblins - though my son assures me this is often the highlight - but carefully assembling and guiding the right mix of adventurers. Think about it: You always want a Wizard (think your visionary tech lead). They're essential for innovative solutions, but too many Wizards and you'll have endless ideas but little organisation. You absolutely need a Barbarian - bold, fearless, and the first to dive headfirst into a challenge (like tackling that daunting client pitch). Fantastic in emergencies, but maybe not the best with delicate matters like budgets or sensitive negotiations. The Rogue? Smart, adaptable, resourceful, and perhaps a touch ethically flexible - perfect for Sales or Business Development, as long as you keep an eye on your valuables. Then there's the Cleric: supportive, empathetic, and crucial for maintaining morale. They keep everyone moving forward, usually powered by coffee and endless patience. Here are four lessons I've picked up from recruitment, inspired by my indirect adventures in D&D: 1. Expect the unexpected Prospective hires rarely follow your carefully scripted interview plans (much like adventurers ignoring the DM's meticulously crafted plot). Great recruiters, like great DMs, learn to embrace unpredictability, adapt swiftly, and think creatively on their feet. 2. Diversity Is Crucial An entire party of identical adventurers is doomed from the start. Similarly, recruiting clones might feel safe but leads to shared blind spots. Diverse teams are resilient, innovative, and cover each other's weaknesses - exactly what your business needs. 3. Communication Matters Vague instructions like "We want a Ninja Rockstar Developer Wizard" leave everyone confused. Specificity and clarity are essential. Clear, concise, and precise communication prevents misunderstandings, wasted effort, and unnecessary frustration. 4. Empathy Is Your Secret Weapon Even mighty adventurers need appreciation, and prospective hires are no different. Empathy in recruitment creates positive experiences, improves employer branding, and builds genuine relationships with those you hire. Real-World Application Consider this scenario: your business urgently needs a senior developer (the Wizard). You have two strong prospective hires: prospective hires A: Highly skilled individually but known to clash with teammates. prospective hires B: Slightly less skilled individually but known for elevating the team's overall performance. An insightful recruiter knows prospective hires B often leads to better long-term outcomes. Individual brilliance is important, but synergy and teamwork often make the difference between success and failure. So next time you're faced with a recruitment challenge, channel your inner Dungeon Master - whether you've rolled the dice yourself or, like me, learned the ropes second-hand. May your next hire roll a natural 20. And if assembling your perfect party feels like a quest too daunting to undertake alone, send a raven (or, you know, give me a call). Every Dungeon Master could use a skilled co-DM or a seasoned adventurer-for-hire to expertly navigate the recruitment campaign and ensure your party's success.