We’re Hiring – Customer-Facing Role
Product Trainer /Customer Enablement Specialist
Permanent full-time role
Sydney Eastern Suburbs office with local travel and some Interstate
Salary- depending on experience

Cox Purtell are working exclusively with a fast-growing, purpose-driven start-up. This company are empowering an industry that all of us know but don’t always think about. They are an early-stage start-up providing a product to an industry that has been around for as long as people have. Their aim is to disrupt a traditional industry with a technology that benefits the planet and its people as well as end users! The best part? This product is already a success, but this business had the brains to bring it to the Australian market.

The main focus of this role is on-boarding and training customers with innovative technology, predominantly commercial clients. You don’t need to be techy; this is more about your personality, ability to communicate and engage with a wide mix of people and your passion for improving the health of people and the planet.

Product specialists and cleaning professionals who are looking to be part of a great company this could be for you.

Role Overview

• This is a client/customer facing position, you will be providing on site training and support of users of the product. This is not a sales role, they already have the product.
• Adapt training methods to engage diverse learning/needs
• Provide hands-on product use, training, and on-site support
• Travel to various customer locations
• Full training provided on products and systems

Requirements

• Experience in housekeeping/hotels or training/enablement not essential but desirable
• Strong communication and presentation skills — able to explain products clearly
• Comfortable with travel and on-site work with diverse clients
• Hands-on, energetic, and adaptable personality
• You must hold a full and valid driving license – pool car available for use
• You must hold full workings rights in Australia

What’s in it for you

• Work with an exciting start-up making a real-world difference
• Be part of a mission-first team with a bold vision
• Get in early and help shape the customer experience
• Varied, people-focused role — no two days the same
• Room to grow as the business scales