Digital Communications Manager
Sydney | Hybrid(3 days in office)
Full-time | Permanent
Salary:$105k - $110k + Super ($120k package)

Make your mark in a newly created role, shaping how an entire industry hears from us.

We’re recruiting for a national peak body representing the finance industry - from fintechs to fleet providers and consumer lenders. They’re creating a brand-new Digital Communications Manager role to elevate how they engage with their members - more personalised, more timely, more strategic, and more aligned with the fast-paced policy and advocacy work happening across the organisation.

If you’re a savvy, hands-on marketer who can translate technical information into relevant, digestible, member-centric content - we’d love to meet you.
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What You’ll Do

Working closely with the Executive Director, Member Engagement, you’ll take ownership of our digital communications program, including:

Lead and evolve member communications

• Deliver a refreshed, member-first communications strategy that’s personalised, timely and relevant.
• Oversee regular newsletters - including the weekly news edit and monthly CEO message - ensuring content is sharp, digestible and aligned with our authentic voice.

Create high-quality content across channels

• Write clear, compelling communications around industry news, policy developments, and advocacy updates.
• Shape digital & social strategies, and deliver content for email, website, LinkedIn and other digital touchpoints.
• Develop visual content - infographics, social content, presentations, and video & podcast content.

Strengthen our digital footprint

• Manage day-to-day website content, ensuring accuracy, UX and SEO best practice.
• Guide and enhance our social media strategy; with support from the social media coordinator to implement.
• Plan and execute digital campaigns tied to policy initiatives, events, and industry moments.

Build clarity from complexity

• Work cross-functionally to understand priorities and help ‘join the dots’ for members.
• Assess what news, insights or updates matter most - then help translate them into clear, actionable comms.
• Use analytics (with support from our data analyst) to understand what’s resonating and refine our approach.

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Who You Are

We’re looking for someone with 3–5 years’ experience in communications & digital marketing - ideally with exposure to financial services or policy-heavy environments.

You’ll thrive here if you’re:

• A strong writer who can turn complex policy information into crisp, useful communications
• Comfortable balancing strategy with hands-on delivery — you’re a doer who gets things out the door
• Digitally fluent - confident using Canva, CRM platforms (Dynamics 365), and basic design tools
• Experience in the finance sector is highly regarded
• Curious, adaptable, and ready to pivot as priorities shift
• Able to hold your own - with good judgement, a collaborative mindset, and the backbone to recommend a better way forward