Senior HR Generalist - 12 Month FTC

Sydney CBD (Hybrid)

Our client, a prestigious fortune 500 SaaS company (you've likely have heard of them) is seeking a Senior HR Generalist to join their HR Operations team on a 12-month contract. This role sits at the intersection of HR advisory, operations, and process improvement - ideal for someone who enjoys solving complex HR cases while driving scalable, efficient ways of working.

You’ll partner closely with HRBPs, HR Tech, and regional stakeholders across APJ, playing a key role in delivering consistent, high-quality HR support and improving how HR services are delivered.

The Role

This is a hands-on, operationally focused HR role where you’ll:

• Own and resolve complex HR queries across the full employee lifecycle
• Provide clear, confident guidance to managers on policy, processes, and people matters
• Identify trends in HR cases and proactively address root causes
• Drive process improvements, reducing inefficiencies and manual work
• Contribute to automation and system enhancements (Workday, ServiceNow HRSD or similar)
• Develop SOPs, decision trees, and documentation to improve consistency and scalability
• Partner with cross-functional teams on HR projects and operational initiatives

About You

• Proven experience in a Senior HR Generalist / HR Operations / HR Advisory role
• Strong understanding of HR policies, frameworks, and employment legislation
• Comfortable managing complex, judgement-based HR cases independently
• Experience with process improvement, continuous improvement, or operational redesign
• Exposure to HR systems (Workday, ServiceNow HRSD or similar)
• Data-driven mindset with the ability to identify trends and insights
• Strong stakeholder management skills across regional teams (APJ exposure highly regarded)
• Comfortable working in a fast-paced, ambiguous environment
• Experience within large multinational businesses with SaaS experience being highly desirable

Why Apply?

• Join a well-established, Fortune 500 SaaS organisation with an award winning culture
• High-impact role with real ownership across HR operations and process improvement
• Exposure to regional stakeholders and enterprise-level HR systems
• Hybrid working environment with flexibility

If you’re an experienced HR Generalist who enjoys both solving complex people issues and improving how HR operates at scale APPLY NOW for immediate consideration