Sales Operations Manager


Posted: 27/09/2021
Job Type: Permanent
Location: Surry Hills, New South Wales

Sales Operations Manager
Full-Time permanent role
Surry Hills & WFH

This is a unique opportunity to join a market leader in their global headquarters in Sydney. We are looking for an experienced and driven Sales Operations Manager to join this ASX-listed business. This is a newly created role to drive the evolution and development of every aspect of Sales Admin/Operations, your team is responsible for processing orders, invoicing clients, and processing shipments to a global customer base. This business has a unique tech offering (software & hardware) and is recognized and sold globally.


  • Supervision and management of the Sales Operations Team
  • Partner with sales teams to enable sales team productivity
  • Own business decisions for Salesforce including working with cross-functional team owners for Salesforce and Netsuite to ensure seamless integration
  • Supports sales reporting framework design and maintenance by working alongside Sales and Finance leaders to define quarterly objectives, standardise business reporting, and create dashboards for executives
  • Lead business improvement activities to increase sales productivity by simplifying processes and implementing sales automation tools where feasible removing as much manual handling as possible
  • Monitor, manage and resolve customer issues if they occur and act as a customer advocate across the organization.
  • Work with Finance to resolve credit management issues


  • Extensive experience in Sales Operations within a global organization
  • Demonstrated leadership, team management, and coaching skills
  • Experience working within a high volume, high complexity manufacturing environment
  • Extensive experience with Salesforce and Netsuite
  • Demonstrated ability to design and execute new processes and business operations
  • Self-motivated with a desire to solve problems and deliver well-designed solutions
  • You can make informed decisions and provide recommended approaches
  • Excellent written and verbal communication skills

Job Information

Job Reference: 49733
Salary: AU$90000 - AU$120000 per annum
Salary From: $90000
Salary To: $120000
Job Industries: Sales
Job Locations: Surry Hills, New South Wales
Job Types: Permanent
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