Senior HCM Process Analyst

Public Sector and Government


Posted: 02/09/2019
Job Type: Contract
Location: Parramatta New South Wales

The Process Analyst will lead the documentation of current state processes and requirements and development of future state business processes to ensure that Human Capital Management program solutions will meet the business needs and can be assessed for change impact and business benefits.

Key accountabilities

  • Lead the development of current and future state business processes within the technology environment.
  • Lead the identification of current state pain points and key process performance data
  • Documentation and maintenance of process documentation with a high degree of attention to detail and consideration for downstream impacts (e.g. future state operating model, change impact, training, UAT, benefits realisation)
  • Work with business stakeholders, external vendor and internal technology teams to assess solution gaps and identify options to resolve via either business process changes or technical solutions
  • Work with business stakeholders to identify and document the impact on the wider operating model of the defined future state process framework
  • Determine the effectiveness of proposed solutions including the identification any associated risks as well as the risk for not implementing the solution
  • Provide traceability of process solutions to business requirements, technical specifications and test cases
  • Ensuring change community are across the detail of the solution to inform end-user training material
  • Conducting/facilitating acceptance tests for solutions with the user community including development of UAT and PVT test scenarios and test scripts
  • Support the development, implementation and running of post go-live support structures

Essential requirements

  • Minimum 8 years’ experience as a Senior Process Analyst
  • Experience delivering a large-scale program as part of a team
  • Experience managing constrained clients towards providing quality inputs and reviews
  • Proven business analysis and process improvement experience
  • Experience working with multiple business units (HR, Finance, etc.) to deliver cross-functional outcomes
  • Demonstrated knowledge of process development methodologies
  • Proven post go-live support experience
  • Experience in HR

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